

No, the IM notification window can’t be changed in those ways. Top of Page Can I change the default size, color, content, or behavior of the pop-up IM notifications I am getting?

Note: For details about the different privacy relationships, see Control access to your presence information in Lync. If you don’t want to receive any incoming communication, remove everyone from your Workgroup. With this status, you’ll get instant messages (and Lync calls) only from people in your Workgroup. If you don’t want to receive conversation notifications, set your presence status to Do Not Disturb. Top of Page Can I disable the pop-up notification that appears when someone wants to start an IM conversation with me? In the Lync main window, in your Contacts list, right-click a contact, and then click Tag for Status Change Alerts. In the Lync main window, click the Options button, and then click Alerts. To make other adjustments in these settings: In the Lync main window, click the Options button, click Ringtones and Sounds, and then clear the Play sounds in Lync (including ringtones for incoming alerts and IM alerts) check box. You can turn off IM alert sounds completely, or you can have Lync stop playing your audible IM and/or phone alerts whenever your presence says Do not Disturb, or you can have Lync notify you only if the person trying to contact you is a member of your workgroup with that privacy relationship. wav file for this purpose, and then browse to that file to select it as your IM alert.) (Program Events should now read Incoming Instant Message, and Sounds should display the name of whatever. When you find a sound you want to use for incoming IM alerts, click Apply. Now click the drop-down arrow next to it, and sample some of the other sounds on the list. The Sounds display at bottom of the window should read COMMUNICATOR_iminvite. To do this:Ĭlick the Options button, click Ringtones and Sounds, click the Sounds Settings button, and then click the Sounds tab.ĭrag the slider under Program Events to the Microsoft Lync 2010 listings.Ĭlick Incoming Instant Message. To do this, click the Options button, click Ringtones and Sounds, select Play sounds in Lync (including ringtones for incoming calls and IM alerts), and confirm that the other check boxes in the panel are not selected.Ĭonsider choosing a more distinctive or more prominent alert sound than the default to notify you of an incoming message. If you use multiple screens, make a practice of moving your Lync main window onto the display monitor you are working on.Ĭonfirm that the volume is turned up on your computer speakers and other audio device(s).Ĭonfirm that Lync is set to send audible alerts. To do this, click the Options button, click Tools, and then click Always on Top. Set your display so that Lync is always in the foreground when it starts. To help ensure that your IM alerts are noticeable, try the following: Lync also alerts you to new instant messages by displaying a visual alert in the lower-right corner of your screen. Even so, if you find you’re missing incoming IM requests-for example, because you’re using multiple screens or your alert volume is too low or off-you can make some changes.

How do I add sharing, audio, or video to an IM conversation?īy default, Lync sends you a sound alert whenever someone tries to reach you via IM, unless you have set up Lync to not display alerts when you are in Do not Disturb. What types of information can I copy and paste into an instant message?Ĭan I use spellchecking in my Skype for Business (Lync) instant messages?Ĭan I add customized emoticons to my Skype for Business (Lync) instant messages?Ĭan I recall (block the delivery of) an instant message? How do I save or stop saving previous IM conversations?Ĭan I select which IM conversations I want to save? Where can I find previous IM conversations, calls, or IM requests I may have missed? How do I set an alert to notify me as soon as a particular contact becomes available?Ĭan I disable the pop-up notification that appears when someone wants to start an IM conversation with me?Ĭan I change the default size, color, content, or behavior of the pop-up IM notifications I am getting? How can I make the IM sound alerts more prominent so that I don’t miss incoming IM requests? Send us feedback if your question isn’t answered. This article answers common questions about Lync instant messaging (IM).
